Effective Date:
01/01/2024
At Fink Home Designs, we take pride in delivering high-quality landscaping and home design services. To ensure customer satisfaction and address any concerns regarding our services, we
offer the following warranty policy:
1. Scope of Warranty:
a. Fink Home Designs provides a warranty for workmanship and materials
used in the landscaping and home design projects.
b. The warranty period extends for 30 days from the date of project
completion, as outlined in the project agreement or contract.
2. Warranty Conditions:
a. The warranty provided by Fink Home Designs is contingent upon proper care
and maintenance of the landscaped areas by the client.
b. It is the clients' responsibility to adhere to recommended care guidelines
provided by Fink Home Designs upon project completion. This includes but is not
limited to watering schedules, plant care instructions, and maintenance
procedures.
3. Warranty Exclusions:
a. The warranty does not cover damages or issues resulting from
i. Negligence or failure to follow care instructions provided by Fink Home
Designs.
ii. Acts of nature, including but not limited to storms, floods, freezes or
other natural disasters.
iii. Unauthorized modifications or alterations made to the landscaped
areas by parties other than Fink Home Designs.
iv. Normal wear and tear of materials over time.
4. Warranty Claims:
a. To make a warranty claim, clients must notify Fink Home Designs of any
issues or concerns within a reasonable time frame during the warranty period.
b. Upon notification, Fink Home Designs will assess the reported issue and
determine if it falls within the scope of the warranty.
c. If the issue is deemed to be covered under the warranty, Fink Home Designs
will rectify the problem within a reasonable period, as per the terms of the
warranty.
5. Client Responsibilities:
a. Clients are responsible for providing access to the landscaped areas for
inspection and warranty-related services as needed.
b. It is the clients' duty to promptly address any maintenance requirements
specified by Fink Home Designs to maintain the validity of the warranty.
c. It is the client’s responsibility to mitigate any losses to the area for which a
warranty claim is being made.
6. Modifications and Amendments:
a. Any modifications or alterations to the landscaped areas made by parties other than Fink Home Designs without prior approval may void the warranty for
affected components.
Our warranty policy is designed to maintain the excellence of our work while highlighting the vital role of our clients in preserving it. Following the care guidelines we provide isn't just about upkeep; it's your assurance of lasting beauty and functionality in your landscaped spaces Fink Home Designs reserves the right to update or modify this warranty policy as deemed necessary. Clients will be informed of any revisions promptly.
Thank you for entrusting Fink Home Designs with your landscaping and home design needs. For any inquiries or clarification regarding this warranty policy, please do not hesitate to contact us.